Data Retention and Deletion
Version 1.0, effective September 16, 2026. This is the schedule the Privacy Notice refers to, and how deletion actually works.
Schedule
| Data | Default retention | Who can shorten it |
|---|---|---|
| Interview session: transcript, audio clips, typed text, scratch-pad text, evaluation, private notes, numbers check, professor's grade and comments, consent record | Until the professor deletes it, or the end of the academic term following the one in which the interview took place | The professor (delete one interview or an entire assignment); a student, by request through the professor or jon@cruxcall.com |
| Uploaded written work (PDF and extracted text) | Same as the interview it was uploaded for | Same |
| Sample memos and case PDFs uploaded by a professor | Until the professor deletes them or the assignment | The professor |
| Assignments: case text, exhibits, rubric, interview questions, answer key, settings | Until the professor deletes them | The professor |
| Professor accounts and personas | Until the professor asks to be removed | The professor |
| Consent records | With the interview | With the interview |
| Server request and error logs | 30 days | Operator |
| Backups | 14 days, rolling | Operator |
| Aggregate usage counters (interview counts, token and character totals, no personal data) | Indefinitely | n/a |
| Practice interviews (the ungraded sample case) | 30 days | Operator |
How deletion works
- A professor can delete any interview from its review page, or an entire assignment with all its interviews from the assignment menu. Deletion removes the session record, the audio clips, and the uploaded work from the live system immediately.
- A student can request deletion from their result page or by email to jon@cruxcall.com with the interview date and the name used. We confirm identity with the professor where needed, and act within 30 days. If a grade has been recorded, the professor may keep the grade and their own notes; the recording, transcript and evaluation are deleted.
- End of term: the operator runs the purge at the end of each academic term for interviews past their default retention, after notifying the professor 14 days ahead so they can export or extend anything under review.
- Backups are not edited; deleted data ages out of them within 14 days.
- Sub-processors: Anthropic and ElevenLabs are used through APIs that do not retain content beyond processing under their commercial terms; there is nothing further to delete there.
Legal holds
If a professor or institution tells us an interview is part of an academic-integrity or appeals process, we exclude it from purges until they release it.
Export
Professors can export grades and evidence as CSV and print any interview to PDF at any time, so retention never has to be extended just to keep a record.